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News: WISCA

Nurse of the Month: Brittany Knutson, BJOSC

Thursday, March 26, 2020   (0 Comments)
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Congratulations to Brittany Knutson, RN at BJOSC, LLC as the March WISCA Nurse of the Month Awardee! Brittany was nominated by Suzi Okey. Here is a bit more about Brittany and why she deserves the award.

Brittany has been with BJOSC for three years and has spent most of that time has been working in our Plover ASC where she has spearheaded several Quality Improvement Studies.

Excellent in clinical practice

Brittany is a constant learner! Brittany looks at changes in policies and practices to improve the patient experience as well as quality/safety. She has been involved in teams that have reviewed all BJOSC policies and compared those policies to requirements of CMS and AAAHC.

Compassionate with patients and families

Brittany greets each patient as if they were a friend, with a smile and first name acknowledgement. She provides patient education and makes sure the patient understands what she has told them. Brittany can talk to patients/family members regardless how frustrated they may be, she does this maintaining a pleasant attitude, a smile, and encourages them to discuss why they are feeling the way they do. She is a patient advocate and can discuss concerns with the provider with professionalism and tact.

Committed to team collaboration

Brittany is approachable to all. She looks for ways to improve the patient experience by encouraging feedback from the patient, their family members and discussing ideas with her teammates. She is very respected by the providers she works with which is evident when the provider discusses challenges with her.

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